Virgin Money Unity Arena is based at Gosforth Park, Newcastle upon Tyne, NE3 5HP
Virgin Money Unity Arena consists of 500 viewing spaces hosting a maximum 2500 people.
Yes, the arena is fully accessible. our security staff have disability training and If you have any concerns or a specific request please get in touch in advance.
When you purchase your ticket you will be allocated an arrival time, you cannot choose which viewing space you are provided with.
Under 18’s are permitted for all events but they must be accompanied by an adult.
No, re-entrance to the site will not be permitted.
No, you must ensure you have everything you need from your car before you enter the arena.
You may leave your viewing space but only to use the toilet facilities whilst sticking to the Government Guidance on social distancing.
You can pay via The Unity Arena App which will be available for all smartphones. You can also pay via contactless. Cash will not be accepted.
Yes, if they are life essential, in original packaging and easily identifiable. Where possible please provide a prescription or Doctor’s note to ease your access through security.
There is no need as chairs will be provided on your platform.
Yes, you can order food and drinks on site (more details will be released soon)
Yes, each act will have a support.
When you purchase your ticket you will be allocated an arrival time.
No, only assistance dogs will be permitted inside of the arena.
No, you cannot choose which viewing space you are provided with.
When you purchase your ticket you will be allocated an arrival time, unfortunately you cannot choose which viewing space you are provided with.
Event stewards and security will be on hand and readily available for if you need any assistance during the event.
When arriving at the entry gate you will be required to show security your e-ticket.
You will then be directed by staff to our car park. Once parked up you will join a socially distanced queuing system and be directed to the arena.
Our staff will then direct you to your personal viewing space where you can enjoy the show.
You can collect your pre-ordered food and drink on arrival. If you didn’t get the chance to pre-order you can order via The Unity Arena app without leaving your area.
When the show ends our staff will safely direct you back to your car and you will be given directions to safely exit the site.
The £20 change is per booking (1 single charge).
Face Coverings will NOT be provided. There will be hand sanitiser on site as well as a number of wash basins so people can regularly wash their hands.
For information on Face Coverings please see the Government Website – https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering#wearing-a-face-covering
No. If you are showing any symptoms of Covid-19 you must not attend the event. Failure to comply with these measures could result in your ejection from the arena.
Please refer to the Government Guidance on Shielding which can be found here: https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering#wearing-a-face-covering
There will be a block of toilets on each side of the Arena. These will be cleaned regularly and there will be a 1 min pause between usage.
Yes, after every show the viewing space and seating areas will be cleaned.
All staff will be following Government Guidelines on social distancing. Staff will also be provided with PPE and regular hand washing will be compulsory.
Yes, please purchase a ticket as normal, email your ticket confirmation along with proof of requirement of assistance (e.g valid blue badge/confirmation letter of higher rate DLA) and the name of your carer to: email@example.com or firstname.lastname@example.org
Yes, we have ensured that our viewing areas are fully accessible throughout the arena.